Terms

The terms that apply when you use this site

These terms set out the basis on which you may use restaurantpalette.com, the website for Restaurant Palette, a contemporary Australian restaurant. By browsing the site, sending an enquiry or following a link from it, you agree to these terms. If you do not accept them, please stop using the site.

The site is published to help you understand what the restaurant offers, look at the menu, read about the kitchen's approach and get in touch. Nothing on it replaces a conversation with the restaurant itself, and reading it does not create a booking or any other agreement beyond these terms of use.

We may update these terms from time to time to reflect changes to the site or to the way the restaurant operates. The version published on this page is the one that applies at the time you visit, so it is worth checking back occasionally.

What this website is, and what it is not

Everything on this site is general information about Restaurant Palette and what it offers. It is written to be useful and welcoming, but it is not a quotation, a contract for a booking, a function or a supply of food or drink, and it does not create obligations on either side.

Menu content, dish descriptions and ingredient notes are indicative. Where final information has not been confirmed, it appears as a placeholder rather than as a fixed claim, because we would rather leave a detail open than state something we cannot stand behind on the day.

Descriptions of the dining room, the service style and the experience set out the restaurant's intentions in plain language. They are not a warranty that every element will be available at a particular service, and small differences between a web page and a working kitchen are normal.

Bookings, enquiries and what counts as confirmation

Sending an enquiry through this site, by email or by phone starts a conversation. It does not secure a table. A booking exists only once the restaurant has confirmed it with you directly — in writing or by phone — for a specific date, time and number of guests.

Where a request cannot be met, whether because a service is full, numbers have changed or a dietary requirement cannot be safely accommodated, the restaurant will say so as soon as it can and, where possible, suggest an alternative.

Details you send are used to answer your enquiry and to plan for your visit. Please take a moment to check the date, time and guest count in any confirmation you receive, and let the restaurant know promptly if something is incorrect so it can be corrected before you arrive.

Dietary requirements and allergen information

Dietary and allergen questions matter, and this website is not the place to settle them on your own. Please raise any requirement when you book and again with the team on arrival, so the kitchen can answer for the specific dish being served on that day.

Where allergen or dietary information appears on the site, it reflects what has been confirmed for that item at the time of publishing. Dishes are prepared in a working kitchen where a wide range of ingredients is handled, so the absence of an ingredient from a description is not a guarantee that a dish is free of it.

No web page should be relied on where a reaction could be serious. Speak with the restaurant directly before you order, and the team will tell you honestly what can and cannot be done.

Prices, availability and menu changes

Any prices shown on this site are in Australian dollars (A$) and include GST where it applies. Prices, dishes and beverage listings can change with the season and with supply, and the website may lag behind what the kitchen is actually offering on a given day.

A price published here is not a quote and does not fix a cost for a future booking, function or group dining arrangement. Where a figure matters to your decision, confirm it with the restaurant at the time you book, and ask for it in writing if you need certainty.

Menu items remain subject to availability. If something you saw here is not being served when you visit, the front of house team will talk you through what is available instead.

Content, images and intellectual property

The text, layout, photographs and other material on this site belong to their respective owners and are protected by Australian copyright law. You are welcome to read the pages, share links to them and print a copy for your own reference.

You may not copy the site's content in bulk, republish it as your own, or use it for commercial purposes without written permission. Enquiries about image use, media requests and permissions can be sent to the email address below.

Business names, trademarks and logos shown on the site remain the property of their owners and are not licensed to you by anything on this page.

Limits on our liability

This site is provided as it is. While we try to keep it accurate and current, we do not promise that it will always be complete, free of errors or uninterrupted, and we do not warrant that the information suits your particular circumstances or needs.

To the extent permitted by law, we are not liable for loss arising from your use of, or reliance on, this site — including a table you assume has been held, a dish you assume is available, a price you assume is fixed, or a delay in a reply to an enquiry.

Nothing in these terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law or any other law that cannot lawfully be excluded. Where our liability can be limited, it is limited to the resupply of the relevant information or service.

Privacy, cookies and links to other sites

Information you send through this site is handled in line with our Privacy Policy, which explains what is collected, why it is collected, who it may be shared with, and how to ask for access to or correction of your details. Our Cookies Policy sets out the files the site stores on your device and how to change the answer you gave to the banner on a first visit.

This site may link to pages we do not control. We are not responsible for the content, accuracy or practices of those pages, and a link should not be read as an endorsement of anything on them.

If you have a question about these terms, or about anything you have read on the site, you can reach the restaurant at [email protected] or on +61 433 658 077.

Questions about these terms

Does sending an enquiry hold a table for me? — No. An enquiry opens a conversation about availability, and nothing is reserved until the restaurant confirms a specific date, time and guest count with you directly. If you have not heard back, it is worth calling to check rather than assuming.

Can I rely on the allergen notes on a dish page? — Use them as a starting point and confirm with the team when you book and again on arrival. The kitchen can speak to the dish being served that day, which a web page cannot do, and that conversation is what matters where a reaction could be serious.

Why are some dishes or prices missing or shown as placeholders? — Details are only published once they are confirmed, and menus change with the season. Where a dish, beverage or figure has not been settled, the site leaves it open rather than printing something that may be wrong by the time you visit.

How do I ask for a correction to something on this site? — Email [email protected] or call +61 433 658 077 with the page and the detail in question. Corrections that affect a booking, a dietary requirement or a price will be looked at first, and the page will be updated if a change is needed.